LiquidService

Build stronger customer relationships with LiquidService – a suite of tools and services to help you deliver world class service and a consistent brand experience. Each touch point and interaction is an opportunity to enhance perception and improve loyalty. We assist customers to create, deploy, and manage world-class customer touch points, improve customer satisfaction, and expand relationships.

Improve Customer Experience

Create, deploy and manage world-class customer touch points.

Enhance Customer Loyalty

Improve customer satisfaction.

Drive Cross Sell / Upsell

Turn servicing into an opportunity to expand the relationship.

Optimize Resources

Provide efficient scalable resources and solutions.

Customer Self-Service Enablement

LiquidHub provides customers with highly personalized and interactive self-service functionality.

Communications And Contact Strategy

LiquidHub creates effective communication and contacts management plans to enable effective communication and meet core organizational objectives.

Cross-Channel Contact Center

LiquidHub improves cross-channel communication using customer integration data with real-time analytics across channels.

Cross-Sell

LiquidHub provides customers with highly personalized and interactive self-service functionality.

Knowledge Management & FAQ

LiquidHub creates effective communication and contacts management plans to enable effective communication and meet core organizational objectives.

Social Listening

LiquidHub improves cross-channel communication using customer integration data with real-time analytics across channels.

OUR OTHER SOLUTIONS

Improving Member Experience

Implementing an intuitive app to monitor and track user health.

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Self Service Mobile Banking App

A commercial bank asked LiquidHub to help reimagine engagement with their customers by designing a mobile banking app that combined access to small business, and consumer, banking accounts in one application.

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Customer Care Application

A global telecommunications company wanted to build a mobile and desktop app to visualize customer profiles.

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LET ME HELP YOU!

Matthew Bernardini ( Partner )

Matt is a Partner at LiquidHub where he leads the marketing solutions team. His team provides services that help acquire, engage, and retain customers for our clients. He has held leadership positions in marketing, business management, technology, research, and development. 

Get in touch!