Across marketing, sales, commerce, and services, we help our clients better understand the people who matter most to them, re-invigorate how they engage with them, build brand love, and continuously experiment and innovate. With insights into your customers’ wants and needs, we create experiences and innovative solutions that surpass their expectations.

Inside CES 2018: The Evolution of Modern Technology

CES observations As I’ve taken a breath at the end of CES 2018 and have had time to ponder what I saw and what it may mean for the next year in techno...

Inside CES 2018: A look into the AR/VR Marketplace

2011 was the last time I attended CES. The trends focused on the size of your TV, along with new-fangled technology for your car, and different ways t...

Inside CES 2018

Day 3 We realized quickly that you cannot see all of CES in just three days. Now that the power was restored, we decided to head over to Central Hall....

How Natural Language Processing (NLP) is disrupting the Market Research industry

Market research is a niche functional area that plays an important role in organizations, but is not always well understood. Market planning and strat...

How Technology Can Help Solve Societal Problems

The Network Revolution In the eleventh article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck, Brian Komar and Josue Estrada deb...

How Insurers Can Protect Against Digital Disruption

The Network Revolution In the tenth article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck and Jerry Wind look at how the insura...

Why Health Care Is Ripe for Digital Disruption

  The Network Revolution In the ninth article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck, Steve Schutzer and John C. Grady-B...

They’re Not Investors, They’re Consumers

They’re Not Investors, They’re Consumers You’ve heard it before, but I will say it again. Millennials are different. They demand new ways of consuming...

The ‘Edge’ of New Computing – and What It Means for CX

The ‘Edge’ of New Computing – and What It Means for CX Consider these three scenarios - in California, a project is underway that will enable traffic ...

Get Into Your Customer’s Head

Who is Your Customer? Understanding your customers is an ongoing process that takes discipline and patience. Far too many companies either don’t do it...